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BigBoxCars Response to COVID-19:

As we are all aware right now, Coronavirus (COVID-19) is having a significant impact across Australia, and the world.

We want to reassure you that we have a proactive and practical approach to addressing concerns about this issue. Our highest priority is the health and wellbeing of our guests, and our employees.

We are placing the highest priority on health & hygiene. Our approach is that a sanitised car is a healthy car - we have implemented a number of protocols in both our sales and service departments in line with Queensland Government recommendations & industry best practice.

Below we’ve answered some commonly asked questions for those of you who have an upcoming car service, or are in the market to purchase a vehicle.

We want to reassure you that we are open for business, and you can expect to receive the same friendly, helpful and caring guest experience that you always receive at BigBoxCars.

Kind regards,

Tom Kennedy | General Manager

What should I do if I have a service booking?

Our Service Department is business as usual. We have subsequently adopted the use of MEDIMAX Antibacterial agents into our servicing procedure on;

  • Door handles
  • Interior trim
  • Steering wheel
  • Gear lever
  • Any other high touch points

Your car will also be sanitised on arrival and then sanitised again prior to collection after your service.

What should I do if I want to buy or trade a car?

Our Sales Team is continuing to operate.

We have now introduced BigBoxCars Home Drive, a concept where our team will bring the car to you for a test drive in the convenience of your own home, or at your workplace.

We also have the option to reserve a car online and can facilitate the complete transaction without leaving your house, including the delivery to your home or office.

BigBoxCars Home Drive

To ensure optimum hygiene practices, every car used for a test drive will undergo our strict sanitisation protocols with the above mentioned MEDIMAX Anti bacterial agents.

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BigBoxCars | A local, family owned & operated business

BigBoxCars have been a Queensland icon for many years and employs dozens of locals in & across South East Queensland. We are continuing to operate during this unprecedented time to provide automotive service and sales. We are taking our position as a community role model very seriously, and actively practicing social distancing & strict hygiene standard across all departments.

As a company, we are actively living our values of 'team work' and 'care', by making steps to try and maintain employment to all employee's through this time.

Want to stay up-to-date? Check our Facebook or don't hesitate to contact our dealership via Live Chat or by giving us a call.

Your continued support of the BigBoxCars business at this time genuinely is appreciated.

Tom Kennedy | Managing Director