You can talk to any one of our sales team for more information - email us, give us a call or use our live chat.
We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
We have a 48 hour money back guarantee on all our vehicles. We would be happy to take the vehicle back, or offer an alternative. Whatever suits you.
Please see our Terms & Conditions page, however we would like to try and help you before you cancel your order, so please contact one of our sales team to discuss this further.
If you would like to amend your order you can speak to anyone of our sales team and they will happily process any amendments to your order.
Absolutely. Please speak to our sales team as soon as possible to review options.
We can help you with this. One of our business managers will be able to obtain your settlement figure.
We would be happy to talk to you regarding any questions you have about financing your car purchase. Our business managers can be contacted by email or phone, and we can handle all the paperwork online.
Yes, you can use your trade-in as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your trade in, this will have to be settled by BigBoxCars as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.
If your car is valued more than the car you would like to purchase, and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
It is a very good guide as to the price we will pay. The final price is determined based on a fair market value assessment. This price may differ if the vehicle is not as described, or missing items like spare keys or written log book service history.
Yes, you can remove your trade-in from your order at any time prior to your vehicle handover. You will though, have to allow for any adjustment in your quotation if your trade-in was being used towards your deposit.