Our 48 Hour Money Back Guarantee banner

Our 48 Hour Money Back Guarantee

Posted in Bigbox Journey

Published Tue 21 Feb 2023


Our 48 Hour Money Back Guarantee

We back our product and our experience so you can choose your next car with confidence and peace of mind. There are occasions where you may feel that you have made the wrong decision. In a traditional dealership you have no return policy. With Big Box Cars we have a clear 48-hour money back guarantee policy which states that “if for any reason you are not happy with the purchase of your vehicle and it does not work for your needs, then you have a 48 hour money back guarantee where you can return the car for a refund, no questions asked.”

Naturally there are some terms and conditions so you can have clarity and transparency for your purchase decision.

- Within 2 consecutive days of delivery you are entitled to a full refund of the purchase price of the car. This needs to be provided in writing or via email within the 48 hours’ period.

- The vehicle will need to be returned by the owner to 127 Riawena Road, Salisbury, Queensland 4107 in the same condition it was at purchase. The exception is fair wear and tear or a mechanical problem that was not caused by you.

- If the purchase agreement involves a trade in vehicle, we will not sell that trade-in vehicle until the 48-hour money back guarantee period has lapsed

Some situations will impact the 48-hour guarantee:

- If the vehicle is financed, and the amount refundable is not sufficient to payout the loan, then the money back guarantee does not apply.

- If the vehicle has driven more than 300km before it is returned, the 48-hour money back guarantee does not apply.

- If the vehicle sustains any damage or has been in an accident before it is returned, the 48-hour money back guarantee does not apply.

- A limit of 2 cars per customer applies in any 12-month period

Big Box dealership

Need a Service?

​​The next time you need to have your vehicle serviced, visit BigBoxCars Service & Tyres and put your mind at ease whilst our professional technicians take the time to ensure your tyres are well-cared for, and that you’ll be traveling smoothly and safely.

Five important fluids for drivers to check

Looking for a Car?

At Big Box Cars we have discovered a better way to buy and sell used cars. We have taken away the bits that were most painful and re-invented the whole process!

Big Box Cars logo

Choose.Buy.Enjoy

A better way to buy and sell used cars.

Big Box CarsCar Dealership in Salisbury QLD. Copyright © 2024. All Rights Reserved.
Powered By Dealer Studio